Saturday, December 14 2024

Day: June 27, 2020

5 Global Market Outlook on ChatBot Development Trends

5 Global Market Outlook on ChatBot Development Trends

A chatbot is a software that uses artificial intelligence to converse with a customer across different platforms such as messaging apps, websites, mobile apps, or even over the phone. Companies have begun using chatbots as frontline customer service agents to answer general questions that may not need the help of an actual agent. This feature […]